Terms, Privacy & Cookies

Terms & Conditions

1. Acceptance of These Terms

By accessing or using the Levion website, future mobile applications or associated services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue use of the website and associated services.

These Terms apply to all visitors, passengers, operators, partners and anyone accessing or interacting with the Levion platform.

2. About Levion

Levion is building a global marketplace for regional air mobility.

Our platform is designed to connect passengers with participating aviation operators through one intelligent booking and discovery platform. Depending on regional availability, the marketplace may include electric vertical take-off and landing (eVTOL) aircraft, helicopters and other approved forms of regional air transport.

Levion provides the technology platform used to discover, compare and manage travel options.

Unless specifically stated otherwise, Levion does not own, operate or maintain aircraft and is not the direct provider of transportation services. Flight operations remain the responsibility of the independent operators using the platform.

3. Our Vision

Levion has been created with a long-term vision of making regional air mobility more accessible, more sustainable and easier to use.

As the platform develops, new technologies, operators, destinations and services will continue to be introduced. Some features described throughout the website may still be under development and may not yet be available in every country or region.

4. Early Access Programme

Joining the Levion Early Access Programme is completely free.

By registering your interest you agree that Levion may contact you regarding:

• Product updates
• Platform development
• Launch announcements
• New features
• Service availability
• Marketing communications directly related to Levion

You may unsubscribe from these communications at any time.

Joining Early Access does not guarantee future access to services, priority bookings or launch availability.

5. Future Marketplace Services

Levion is continuously developing its marketplace to provide passengers with a seamless way to discover, compare and book regional air mobility services.

As the platform evolves, additional services may become available including passenger accounts, operator accounts, flight discovery, reservations, secure payment processing, live flight notifications, digital boarding passes, customer support services, mobile applications and other technologies designed to improve the passenger experience.

Some services described on the website represent future platform functionality and may not yet be available in every country or region.

6. User Responsibilities

When using the Levion platform, you agree to use the website responsibly, honestly and in accordance with all applicable laws.

Users agree to:

• Provide accurate and truthful information.
• Maintain the security of any future account credentials.
• Use the platform only for lawful purposes.
• Respect the rights of other users and participating operators.
• Comply with any reasonable instructions provided by Levion.

Users must not:

• Attempt to gain unauthorised access to Levion systems.
• Upload malicious software or harmful code.
• Disrupt the operation or security of the platform.
• Copy, distribute or commercially exploit Levion content without permission.
• Use the platform for fraudulent, misleading or illegal activities.

Levion reserves the right to suspend or permanently restrict access where misuse of the platform has occurred.

7. Intellectual Property

Unless otherwise stated, all content published on the Levion platform remains the exclusive property of Levion or its licensors.

This includes, but is not limited to:

• The Levion name and logo.
• Website design and layout.
• Software and platform functionality.
• Graphics, photographs and illustrations.
• Videos and animations.
• Written content and documentation.
• Icons, branding and visual identity.

No content may be copied, reproduced, modified, published or distributed without prior written permission from Levion.

8. Third-Party Services

Levion may integrate with or provide links to third-party providers including aviation operators, payment processors, mapping services, mobile app stores, communication platforms, analytics providers and other external services.

These organisations operate independently and maintain their own Terms & Conditions and Privacy Policies.

Levion is not responsible for the availability, accuracy, content or privacy practices of third-party websites or services.

We recommend reviewing the policies of any third-party provider before using their services.

9. Availability of Services

Levion is being introduced progressively across different countries and regions.

Aircraft availability, participating operators, destinations, pricing and available services may differ depending on geographic location, regulatory approvals and commercial partnerships.

While every effort is made to provide accurate information, future services, aircraft models, routes and launch dates may change without prior notice as the platform continues to evolve.

10. Limitation of Liability

Levion is committed to providing accurate, reliable and up-to-date information. However, we cannot guarantee that the website, future applications or platform services will always be available, uninterrupted or completely free from errors.

To the fullest extent permitted by applicable law, Levion shall not be liable for any indirect, incidental, special or consequential loss arising from the use of this website or reliance upon any information published on the platform.

Nothing contained within these Terms limits any statutory consumer rights that cannot legally be excluded under applicable legislation.

11. Changes to These Terms

As Levion continues to develop, these Terms, Privacy & Cookies may be updated from time to time.

Whenever significant changes are made, the "Last Updated" date displayed at the top of this page will also be revised.

By continuing to use the Levion website after updates have been published, you acknowledge and accept the revised Terms.

12. Governing Law

These Terms & Conditions shall be governed by the applicable laws governing the legal entity operating Levion.

Nothing within these Terms limits any mandatory legal rights available to consumers under applicable local legislation.

13. Contact Information

If you have any questions regarding these Terms & Conditions, Privacy Policy or Cookie Policy, we would be pleased to assist you.

Email: hello@flylevion.com

Privacy Policy

At Levion, protecting your privacy is fundamental to building trust. We are committed to handling your personal information responsibly, securely and transparently.

This Privacy Policy explains what information we collect, why we collect it, how it is used and the choices available to you regarding your personal information.

1. Information We Collect

Depending on how you interact with Levion, we may collect personal information including your name, email address, telephone number, country of residence and any information you voluntarily provide through contact forms, Early Access registration or future account creation.

As additional marketplace services become available, we may also collect information necessary to provide those services, such as booking details, travel preferences, payment information processed through secure third-party providers and customer support communications.

2. How We Use Your Information

Information collected by Levion is used to:

• Provide and improve our services.
• Respond to enquiries and support requests.
• Manage Early Access registrations.
• Send important service announcements.
• Notify users about platform updates and new features.
• Improve website performance and user experience.
• Meet legal and regulatory obligations where required.

We only use your information for legitimate business purposes directly related to the operation and development of the Levion platform.

3. Marketing Communications

If you choose to join our Early Access Programme or subscribe to updates, Levion may occasionally send information relating to new services, product announcements, launch dates or other news relevant to our platform.

You may unsubscribe from marketing communications at any time by following the unsubscribe link included in our emails or by contacting us directly.

4. Data Storage & Security

Levion takes appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or destruction.

Although no internet-based service can guarantee absolute security, we continually review and improve our security practices to help safeguard the information entrusted to us.

5. Sharing Your Information

Levion does not sell your personal information.

We may share information only where necessary to operate our services, including with trusted technology providers, payment processors, aviation operators, customer support providers or where required by applicable law.

All third-party providers are expected to handle personal information responsibly and in accordance with applicable privacy legislation.

6. International Users

Levion is designed as an international platform.

If you access our website from outside the country in which Levion operates, your information may be transferred, processed or stored in other countries where our service providers operate.

Where applicable, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information during international transfers.

7. Your Rights

Depending upon your location, you may have legal rights regarding your personal information. These rights may include the ability to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information where legally permitted.
• Object to certain types of processing.
• Withdraw consent where processing is based on consent.
• Request a copy of the information we hold about you.

Requests relating to your personal information may be sent to hello@flylevion.com.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: hello@flylevion.com

Cookie Policy

Levion uses cookies to provide a secure, reliable and personalised browsing experience. Cookies are small text files stored on your device that help websites function efficiently and improve the services provided to visitors.

1. Essential Cookies

Essential cookies are required for the website to operate correctly. These cookies enable core functionality such as page navigation, website security and access to protected areas of the platform. Without these cookies, certain features of the website may not function correctly.

2. Analytics Cookies

Levion may use analytics services to better understand how visitors interact with our website. These cookies help us improve website performance, identify popular content and enhance the overall user experience. Analytics information is generally collected in an aggregated and anonymised form wherever possible.

3. Functional Cookies

Functional cookies remember your preferences, such as language selection, region and other settings, allowing us to provide a more personalised browsing experience.

4. Marketing Cookies

As Levion expands its services, marketing cookies may be used to provide relevant advertising, measure campaign performance and deliver content that is more relevant to your interests. Where required by law, these cookies will only be used after obtaining your consent.

5. Managing Cookies

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the Levion website.

6. Updates to This Policy

Levion may update this Cookie Policy periodically to reflect changes in technology, legal requirements or improvements to our services. The most recent version will always be published on this page together with the updated revision date.

Thank You

Thank you for taking the time to read our Terms, Privacy & Cookies. At Levion, transparency, trust and innovation are central to everything we build. As our platform evolves, these policies may also evolve to reflect new services, technologies and legal requirements. Our commitment to protecting your privacy and providing a secure, reliable experience will always remain a priority.

If you have any questions regarding this document or any aspect of the Levion platform, we welcome you to contact us at hello@flylevion.com.